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Application Engineer Manager

Date: Apr 3, 2019

Location: Tulsa, OK, United States, 74115

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Ensuring Chart’s Success…

The Application Engineer Manager is responsible for the sales execution of Air Cooled Heat Exchanger project opportunities within the Gas Transmission and Processing, Refining, Petrochemicals and Power industries.  The Manager is to ensure that Chart’s business strategy is being carried forward by all Application Engineer’s (AE) and Third Party Representatives (TPR).  This includes, but not limited to client meetings, industry gatherings and marketing opportunities

What Your Day-to-Day Activities Will Be…

SALES MANAGEMENT

  • Work with AE’s and TPR’s to identify customers and project opportunities where Chart can provide Air Cooled Heat Exchanger Solutions with a particular focus in the Gas Transmission and Processing, Refining, Petrochemicals and Power industries. 
  • Visit customer sites, industry gatherings and end-users (worldwide) with AE’s and TPR’s to actively market Chart’s portfolio of Air Cooled Heat Exchanger solutions.
  • Develop representatives in those areas where coverage is non-existent.
  • Facilitate discussion between outside sales and the Applications group and oversee strategy discussions and follow on pricing/proposal implementation.
  • Work with AE’s and TPR’s to recommend margin levels.
  • Participate in both internal and external sales meetings.
  • Participate in negotiating commercial terms.
  • Participate in strategic sales plans to accommodate corporate goals for both domestic and international work.
  • Develop and maintain a Client Relationship Management (CRM) system.  This is to include customer contacts by our outside sales group and Applications group.
  • Develop, maintain and implement AE procedures and work instructions as needed.
  • Other duties as assigned.
  • Adhere to all safety guidelines.

 

ENGINEERING MANAGEMENT

  • Provide thermal design guidance and optimization techniques to AE’s to ensure most competitive designs and quotes.
  • Advanced experience in the thermal design of air cooled heat exchangers and the programs used.  I.e. HTRI, HYSYS/Unisim, GERP, Ariel, etc.
  • A good base knowledge of all regulatory and industry standards and procedures pertaining to air cooler design is required.  Advanced knowledge is preferred.
  • Proficiency in the basic principles of heat transfer is required.  Advance knowledge is preferred.

 

Goals – Manager

Work with BDMs and Reps to:

  1. Identify projects that achieve corporate sales projections.
  2. Maximize opportunities that average 21% or better Gross Margin on all New Orders.
  3. Maintain a ‘hit rate’ (Bookings ÷ (Buys + Bids) of 35% or greater.
  4. Raise Awareness of Chart through client media and touch points.

Ensure that client meetings/projects are identified, reported and distributed for forecasting purposes.

                                                                             

Performance Metrics

  1. New Orders Development
  2. Margin on New Orders
  3. New Customer Contacts
  4. Customer Visits
  5. Marketing Activities

Your Professional Experience Should Be…

Your Education Should Be…

Bachelor’s degree in related field.

Your Physical Work Environment Will Require…

  • Must be able to remain sitting for prolonged periods of time.
  • Must be able to do occasional lifting up to 35lbs as regular daily activities necessitate.

Chart is an equal opportunity employer

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