Field Service Technician

Date: Dec 20, 2024

Location: Ornago, Monza and Brianza, Italy, 20876

Company: Chart Industries

Ensuring Chart’s Success…

VRV, a Chart Industries group company, is a historic and important industrial entity present internationally in both the design and manufacture of pressure equipment for the Oil&Gas sectors, and in the engineering and manufacture of isolation tanks for gas distribution and storage in the Cryogenic sector, as well as a company operating in the Automotive HLNG business.

What Your Day-to-Day Activities Will Be…

  • Provide technical support during repair and/or installation, at customers’ sites, of equipment to ensure quality standards are met and the integrity of the equipment is maintained.
  • Ensure safe work practices are followed, reporting all safety incidents and near misses on a timely basis and maintaining the goal of “zero” lost time incidents.
  • Suggest improvements to processes and procedures to improve customer response time and accuracy of all data.
  • Ensure timely and continuous quality service to the customer, by phone or site visits when necessary.
  • Work with manager on customer communication.
  • Provide technical support to customers and training on equipment use and maintenance.
  • Prepare detailed service reports.
  • Coordinate contact with all levels of supervision.
  • Troubleshoot control systems. 
  • Read and understand electrical/mechanical/plumbing schematics and use of troubleshooting tools and meters.
  • Perform and coordinate quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality. 
  • Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc.

Requirements and Preferred Qualifications...

  • Technical diploma/Certification required, preferably welding related.
  • Prior experience as a Field Service Technician or in a similar role in the oil and gas industry
  • Excellent communication skills used in answering customer’s questions and performing field service.
  • Ability to read electrical, mechanical and plumbing schematics preferred.
  • Work well in teams and independently.
  • Read and understand detailed blueprints.
  • Fluent knowledge of English.
  • Basic understanding of Industrial Controls and PLC’s.
  • Basic understanding of cryogenic liquids and gases, and thermodynamics.
  • 3 years of relevant technical background including millwright, maintenance, engineering, and/or field service experience.
  • Willingness to travel frequently and work in changing environmental conditions.

Chart is an equal opportunity employer...

VRV – Chart Industries is committed to a diverse and inclusive workplace. VRV - Chart Industries is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, disability, age, or other legally protected status.