Technical Training Specialist / Trainer
Date: Nov 24, 2024
Location: Rheden, Gelderland, Netherlands, 6991 GS
Company: Chart Industries
The Big Picture
Howden Thomassen Compressors (HTC), a Chart Industries Company, is a specialist supplier of tailor-made gas compression equipment to various industries Our products have made a valuable difference for our clients for the past 100 years, and we are now looking for a Technical Training Specialist (Trainer) who will join our team and assist us in making a valuable difference in the century to come. You will be a core member of our Aftermarket Academy Europe, part of the Howden and Chart Industries Group, that will be responsible for developing and delivering comprehensive training programs, catering to both internal teams and external clients. The purpose of the role is equipping our employees with the skills needed to excel in their roles and ensuring our clients maximize the value of our cutting-edge products. In addition to the training responsibilities, you will spearhead the creation of offers and oversee the handling of orders, taking a leading role in managing the financial aspects associated with our training services.
What needs to be done?
- Develop and deliver engaging training programs for internal teams, focusing on technical product knowledge, features, and best practices.
- Create customized training modules for external clients, ensuring they have a thorough understanding of our products and how to leverage them effectively.
- Collaborate closely with product development teams to stay updated on the latest features, updates, and industry trends.
- Conduct in-house, on-site, and virtual training sessions for both internal and external audiences.
- Customize training content to meet the specific needs of different teams and clients.
- Provide ongoing support and assistance to internal teams and clients, addressing product-related queries and ensuring a seamless learning experience.
- Assess the effectiveness of training programs, gather feedback, and make continuous improvements.
- Manage customized offers and orders for training services, ensuring alignment with client needs and company standards.
- Take ownership of financial aspects related to training services, including budgeting, pricing strategies, and expense management.
What do you need to bring?
- Bachelor's degree in a relevant field or equivalent work experience. If available, practical experience as a Field Service Engineer. Experience as a Technical Product Trainer, with a track record of conducting both internal and external training programs or equivalent work experience.
- Fluent English and Dutch language skills, both verbal and in writing.
- Exceptional communication and presentation skills, with the ability to adapt content to diverse audiences.
- In-depth understanding of our products and the ability to translate technical concepts into accessible training material.
- Proficient in creating training materials using various tools and platforms.
- Familiarity with e-learning platforms and techniques.
- Enthusiastic about staying updated on industry trends and incorporating new knowledge into training programs.
- Product knowledge: Compression technology, instrumentation technology, hydraulics, pneumatics, process engineering.
What will you get in return?
We offer an interesting and challenging position within a professional, international organization with freedom to act, improve processes and the opportunity to work with a variety of clients. As we consider talent management as key to the success of our organization, we offer opportunities for personal and professional development. Potential future positions could be within other Howden locations, a horizontal or vertical move within HTC. We offer a salary package that is fully in line with the level of the position, and which is supplemented by an extensive package of fringe benefits. We offer a Hybrid Working policy that provides the opportunity to work from your home office up to 3 days per week. About us: We enable our customers’ vital processes, which advance a more sustainable world. This is the Howden vision that drives us! Liaise with our colleagues in 34 countries. We offer global and local opportunities, 6000 employees and world leading engineers, who create cutting edge developments. You will be a part of over 160 years of innovation and development that continues today with our digital solutions. At Howden we have a strong corporate identity and purpose. You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet. Our products and organization are Revolving Around You. Our culture promotes individual development to enhance our most important asset – our people.
About us
Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. In 2023 Chart Industries acquired the Howden Group, and the entire group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world. Learn more about us at www.chartindustries.com.