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Field Service Technician

Date: May 16, 2019

Location: Beasley, TX, United States, 77417

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JOB DESCRIPTION

 

DEPARTMENT:

Fans Service

 

REPORTS TO:

Field Service Manager

 

JOB TITLE:

Sr. Field Service Technician

 

SUPERVISES: 

N/A

 

 

QUALIFICATIONS

 

Minimum Education: 

High School Diploma

 

Minimum Experience:

5 years of mechanical experience with rotating equipment

 

Skills Required (Training May Be Necessary):

  • Must have general knowledge and some experience with rotating equipment
  • Ability to read and understand blueprints such as general arrangement drawings, assembly drawings, component detail drawings, etc.
  • Ability to read and understand various datasheets such as ACHE datasheets, fan datasheets, component datasheets, etc.
  • Knowledge and experience with air cooled heat exchangers (ACHE), cooling towers (CT), and air cooled condensers (ACC)
  • Knowledge and experience with fans and mechanicals. Specifically Hudson and Cofimco fan products
  • Understanding of air flow, noise, and vibration testing (procedure and testing equipment)
  • Vibration Training – Minimum Vibration Analysis Level II Training
  • Use of small tools (hand and power tools) to large equipment such as forklifts and man lifts. Crane and rigging knowledge and experience
  • Ability to take and understand electrical measurement
  • Strain gauge implementation and calibration
  • Understanding OSHA and company safe work practices, regulations and policies
  • Understand API code (specifically API-661 for ACHE) and CTI codes & standards
  • Millwright on rotating equipment – alignment and trouble shooting
  • Strong mechanical and analytical skills required to troubleshoot various issues encounter on field jobs and at the shop when assistance is needed
  • Leadership skills required to run small field service teams or during supervision of work being done by other at site or at the shop
  • Strong communication skills. Must be able to understand information and ideas presented through spoken words or in writing. Must be able to communicate information and ideas effectively in oral or written form so other will understand.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • TWIC and Basic Plus as a minimum
  • Excel for data collection and Word to generate reports

 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Support fan engineering with various projects at Hudson’s facility
  • Assist in developing proposal quotes for field service projects
  • Travel to field site locations to perform work, supervise or inspect equipment
  • Assist and respond to customer calls regarding company products or units having mechanical, structural and/or operational issues in the field. Gather information necessary to address these various issue
  • Conduct air flow testing of company’s fans and/or competitors’ fans as requested by the customer or sales
  • Conduct noise or vibration testing at various sites and at the shop when needed
  • Support sales with site visits to understand the customer’s equipment setup and job scope and also conduct equipment inspections
  • Assist customer with new unit start-ups, commissioning and inspections
  • Assist customer with installations such as fans and drives or inspect for proper installation and setup by the customer
  • Investigate field units having problems involving vibration, balancing or product quality issues
  • Submit written reports for field service jobs. Typical reports include the background, scope, evaluation, summary and recommendation
  • Provide training to customer on various topics such as proper field inspection procedure, equipment installation, operation and maintenance
  • Assist with bundle cleaning projects when needed

 

INTERACTION:

  • Works with customers, managers, sr. management, inside sales, warehouse team, assemblers, machine operators, maintenance technicians, engineers, & managers in the execution of the sales orders and customer support regarding the products.

 

WORKING CONDITIONS:

  • Must be able to work inside & outside in either cold or hot climates
  • Must be able to lift 50lbs
  • Must be able to travel up to 70% of the time including international travel to Europe, Middle East and Southeast Asia

 

REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE) WHILE IN THE SHOPS:

  • Safety Glasses
  • Steel Toe Shoes
  • Ear Plugs
  • Gloves (when needed)
  • Safety Vest (where required)
  • Safety Harness (when required)

 

PHYSICAL REQUIREMENTS:

  • Walking
  • Sitting
  • Standing
  • Using hands
  • Bending
  • Lifting

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