Lead, Inside Sales

Ensuring Chart’s Success…

What Your Day-to-Day Activities Will Be…

• Manages the inside sales team  
• Suggests and implements improvements in the sales administration process 
• Implements the sales strategy of the organization within the inside sales team 
• Works directly with end users, distributors, resellers, and agents regarding the sale of axial flow fans, fan parts, and air cooled heat exchanger parts 
• Works as a conduit between the customer and fan engineering to address any issues relating to the equipment 
• Responsible for providing customer support relating to the fan products 
• Works with the customer and fan engineering to determine fan and fan part selection 
• Works to support aftermarket sales on international quotations and projects 
• Provides sales leads to Aftermarket Sales Team    
• Follows-up and manages the sales orders through the internal Hudson process from order entry to shipment 
• Ensures customer quotes are completed on timely basis and entered into JDE 
• Works with Outside Sales and Aftermarket to manage customer relations 
• Will manage large order projects, providing quotations to the customers, entering quotes, and updating statuses 
• Driving critical projects to execution through collaboration with the fan shop, warehouse, and purchasing teams 

Other Activities: 

• Coordinates department projects to meet deadlines 
• Reports on sales metrics and suggests improvements 
• Participates in the hiring, training, and development of inside sales team 
• Any other responsibilities, as assigned 

Your Education Should Be…

Bachelor’s Degree (preferred) or Equivalent work-related experience

Your Physical Work Environment Will Require…

INTERACTION: 

• Works with customers, managers, sr. management, inside sales, warehouse team, assemblers, machine operators, maintenance technicians, engineers, & managers in the execution of the sales orders and customer support regarding the products 

WORKING CONDITIONS: 

• Must be able to work inside & outside 

REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE) WHILE IN THE SHOPS: 

• Safety Glasses 
• Steel Toe Shoes 
• Provides quotations to the customers regarding the products being sold   
• Ear Plugs  
• Gloves (when needed) 

PHYSICAL REQUIREMENTS: 

• Walking 
• Sitting 
• Standing 
• Using hands 
• Bending 
• Lifting 

Your Professional Experience Should Be…

• Minimum 5-7 years of experience in inside sales and/or relevant management experience

• Proficient in Microsoft Word, Outlook, and Excel 

• Proven work experience as an Inside sales manager 

• Hands on experience with JDE 

• In-depth knowledge of sales administration process 

Chart is an equal opportunity employer