Application Engineer

Date: Apr 4, 2024

Location: Buffalo, NY, United States, 14043

Company: Chart Industries

Ensuring Chart’s Success…

Howden is a global engineering business who focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so. We are currently seeking an Application Engineer based in US to join our dynamic and fast paced environment in the Aftermarket business. In this role you will be responsible to develop proposals and assesses customer needs in order to recommend appropriate products/services. You will provide technical support to clients after the sale of the product, troubleshoots technical problems.  This is a temporary position with potential for permanent placement within 6 months. 

What Your Day-to-Day Activities Will Be…

  • Review and analyze customer requirements for application of products and recommend a suitable product selection

  • Acts as liaison between engineering and sales representatives regarding specific product applications, product design improvements and possible product development ideas

  • Provides technical assistance, information, support and guidance to customers and sales representatives to maximize sales volume and earnings, market penetration of products and effective relationships with customers.

  • Provides input for proposal, data packages, and product and parts pricing proposals. 

  • Ensures proposals are consistent with quotes and review for accuracy and edit for correct spare parts and data listed

  • Maintain the required level of proficiency in application engineering skills, plus the use of Application Engineering tools

  • Engages with all businesses and functions to promote and sustain a continuous improvement culture within the organization.

  • Represents the Company with customers and business partners.

  • Continually gather critical site information about Howden installed base, collecting it for the CRM system and using it to prospect for additional opportunities.

  • Prepare all required documents for Handover meetings in accordance with, and in support of MS Dynamics AX.

Your Education Should Be…

  • Bachelor’s degree in Engineering or related field.

Your Physical Work Environment Will Require…

Primarily office work, hybrid, standing, sitting, travel up to 10%

Your Professional Experience Should Be…

  • A minimum of 2 years applications experience including selection and costing, preferably with rotating equipment

  • Ability to organize and manage multiple projects simultaneously.

  • Customer focus while being able to keep Howden and the customer’s interests in balance during disputes.

  • Logical problem solving skills, outstanding organizational skills and dedication to quality and integrity.

  • Decision making skills including knowledge of varying decision making styles and appropriateness of each.

  • The ability to interact with diverse global cultures and demonstrate effective communication skills with associates, suppliers and customers in a variety of business functions. 

  • The positive attitude, ethics, and values necessary to support the company's mission and a high performance culture

  • Drive, style and intellect required to make an immediate contribution as well as growing with the organization and role

  • Can negotiate skillfully, both internally and externally. Knows how to win concessions without damaging relationships. Gains trust of other parties to the negotiations

Chart is an equal opportunity employer

Howden is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans.  If you need an accommodation because of a disability to search and apply for a career opportunity with Howden, please send an e-mail to Karen.weimer@howden.com or call 716-817-6900 and let us know the nature of your request and your contact information.

Howden is committed to fair, competitive, and market-informed pay for our employees.  The pay range for this position is $71,892.49 Annual to 107,838.73 Annual.  The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation