Sr. Sales Engineer

Ensuring Chart’s Success…

Cooler By Design” – Chart’s core business is centered around the design and fabrication of cryogenic equipment; so you can see where we get our tagline from, right? Well, yes and no – see, we think the products we design and build are pretty cool too. Also, we’re problem solvers. Customers don’t come to Chart with an equipment specification, they come to Chart with a challenge. That’s where you come in, because someone has to figure it out – all the way from conceptual design to installation and commissioning of equipment on-site. Chart’s mission is to provide full solutions across the Nexus of Clean™ – clean power, clean water, clean food, and clean industrials. The diverse applications we service echo our commitment to sustainability – from providing full hydrogen solutions across the value chain, offering small and industrial scale carbon capture solutions to customers globally, creating water treatment systems responsible for treating 4.5 billion gallons of water per day in the U.S. and delivering clean water to over a billion people worldwide, providing equipment and solutions for mission critical space launches, decarbonizing the marine industry, and electrifying the mining space. Chart even contributes to the food and beverage industry by making some of your favorite carbonated beverages possible – If nitro coffee or nitro ice cream is your thing – well, that’s Chart technology too (and it’s also cool)!

Interested in learning more? Take a tour of Chart City to get a feel of how Chart equipment solutions impact our daily lives.

Chart Industries is currently seeking a Senior Level Application Engineer based around the Buffalo, NY area to join our dynamic and fast paced environment in the Aftermarket business. In this role you will be responsible to develop proposals and assesses customer needs in order to recommend appropriate products/services. You will provide technical support to clients after the sale of the product, troubleshoots technical problems.  

What Your Day-to-Day Activities Will Be…

• Review and analyze customer requirements for application of products and recommend a suitable product selection

• Acts as liaison between engineering and sales representatives regarding specific product applications, product design improvements and possible product development ideas

• Provides technical assistance, information, support and guidance to customers and sales representatives to maximize sales volume and earnings, market penetration of products and effective relationships with customers.

• Provides input for proposal, data packages, and product and parts pricing proposals. 

• Ensures proposals are consistent with quotes and review for accuracy and edit for correct spare parts and data listed

• Maintain the required level of proficiency in application engineering skills, plus the use of Application Engineering tools

• Engages with all businesses and functions to promote and sustain a continuous improvement culture within the organization.

• Represents the Company with customers and business partners.

• Continually gather critical site information about Howden installed base, collecting it for the CRM system and using it to prospect for additional opportunities.

• Prepare all required documents for Handover meetings in accordance with, and in support of MS Dynamics AX.

Your Professional Experience Should Be…

• A minimum of 5 years applications experience including selection and costing, preferably with rotating equipment

• Ability to organize and manage multiple projects simultaneously.

• Customer focus while being able to keep Howden and the customer’s interests in balance during disputes.

• Logical problem solving skills, outstanding organizational skills and dedication to quality and integrity.

• Decision making skills including knowledge of varying decision making styles and appropriateness of each.

• The ability to interact with diverse global cultures and demonstrate effective communication skills with associates, suppliers and customers in a variety of business functions. 

• The positive attitude, ethics, and values necessary to support the company's mission and a high performance culture

• Drive, style and intellect required to make an immediate contribution as well as growing with the organization and role

• Can negotiate skillfully, both internally and externally. Knows how to win concessions without damaging relationships. Gains trust of other parties to the negotiations

Your Education Should Be…

Bachelor’s degree in Mechanical Engineering or a related field.

Your Physical Work Environment Will Require…

Primarily office work, hybrid, standing, sitting, travel up to 10%

Chart is an equal opportunity employer...

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Need an Accommodation...

Need an accommodation with your job application or recruitment process? Let us know! Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the [Human Resources Department] at 770-721-8838 or chartrecruiting@chartindustries.com to discuss your needs.