IT Infrastructure Intern

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Date: Jan 16, 2021

Location: Canton, GA, United States, 30107

Company: Chart Industries

Ensuring Chart’s Success…

The IT Infrastructure Intern administers the operations of computer systems related to operating systems, servers, and end-user workstations.  Although this role is not responsible for writing new application software, the administrator demonstrates understanding of how software behaves to deploy, configure, and troubleshoot systems.  Additionally, the intern researches new technologies and leverages optimization techniques to ensure that systems operate efficiently.

What Your Day-to-Day Activities Will Be…
  • Maintain tickets in the Chart Service Desk tool.
  • Troubleshoot and resolve advanced desktop, software, server, printer and network issues.
  • Assist clients with the installation, configuration, and ongoing usability of desktop computers, mobile devices, peripheral equipment and software
  • Assist with setting up new computers and software application installation.
  • Escalate tickets to senior staff when required.
  • Provide technical assistance to customer base located at our facility and remotely.
Your Education Should Be…
  • Currently enrolled at a 4-year accredited college or university (in your Junior or Senior year)
  • Majoring in the field of Computer Science, Management Information Systems, or other relevant track of study
  • Minimum cumulative GPA of 3.0/4.0
Your Professional Experience Should Be…
  • Strong logical and analytical thinker
  • Attention to detail
  • Able to find root causes of problems and quickly determine efficient solutions
  • Can anticipate risks and mitigate in the moment
  • Comfortable under high-stress and exhibits poise and focus
  • Strong verbal and written communication skills
  • Working knowledge of computing concepts with some hands on
  • Experience with Windows 7/8/10, mobile devices (iOS/Android)
  • Have great interaction and client interface skills.  Thinks “how can I help”.
Your Physical Work Environment Will Require…
  • Lift up to 15 pounds
  • Sitting, standing, stooping, bending, other related tasks in an office setting
Chart is an equal opportunity employer