Repairs & Upgrades Engineer

The Role 

The main purpose of the Repairs & Upgrades Engineer will be to monitor and control Repairs & Upgrades Contracts from the tendering stage through to the final shipment. This includes project management of allocated repair and engineered solution projects to ensure the highest levels of customer satisfaction. The role will also be responsible for the improvement of lead times, customer satisfaction and financial margin of Repairs and Engineered Solutions through continued process improvements. Finally, the Repair & Upgrades Engineer will take accountability for financial reporting of contracts to all areas of the business. 

Who are we… 

Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. Chart employees over 11,700 people based across 64 global manufacturing locations and 50+ service centres. Recognised for an innovative edge and expansive portfolio, Chart has a global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few.

In 2023, Chart acquired Howden, a leading global engineering business. Since 1854, Howden has been at the forefront of developing engineering solutions for the needs of industrial processes. Today, Howden provide mission critical air and gas handling products to clients with our range of highly engineered compressors, blowers, fans, steam turbines and rotary heat exchangers.

The strategic combination of Howden and Chart expands our offering of products and solutions across the Nexus of Clean™ -- clean power, clean water, clean food and clean industrials. Together we are advancing a more sustainable future, by helping our customers to increase their environmental & functional efficiencies and decarbonise their operations. We have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers tackle some of the planet's most pressing issues.

What you will do...

Identify customer solutions:

• Ensure the Company fully understands the customer requirements and resolve any gaps between requirements and potential solutions.
• Based on customer requirements, prepare quotations and cost make-ups for the complete scope of supply in-house manufactured and bought-out equipment and / or services.

Delivery of customer solutions:

• Working closely with colleagues on the delivery of Repairs and Engineered Solutions projects. This includes various departments in the execution phase; from the workshop, machine shop and fabrication shop for example. Checking resource availability, schedules and monitoring progress throughout the process.
• Liaise with other areas of the business to ensure we can meet customer requirements and to resolve issues that may prevent us from meeting our customer’s expectations. This includes various departments such as Engineering, Tech Support, Production Engineering and the Planning team.
• To manage contract processing and documentation, including:
  • Tender calculation sheets
  • Quotations
  • PO review and booking onto the system,
  • BOM generation sheets,
  • Quality Plan generation,
  • Releasing operation or purchase demand lines,
  • Job work pack support to include checklists, specifications, drawings, manual detail etc,
  • Schedule / plan creation and updates
  • Packing notes for shipment etc.
  • Inspection and completion report generation
  • Financial Forecasting
  • Daily updates for internal and external use
  • Logistics coordination and requests
  • Invoice request processing
• When necessary to manage the handover of major Repair projects to the project management team
• Provide an agreed number of weeks (maximum 5 weeks) out of office for on call support to FSE’s. Paid an as additional amount to the basic salary of the role.
• Liaise with sub-contractors and third parties for engagement of tasks and activities on the contracts
• Oversee Safety & Quality expectations and standards.
• Financial monitoring, forecasting, reporting of costs and margins

What do you bring...

An ideal candidate would likely have the following experience…

• Minimum Level 3 Apprenticeship in an Engineering subject or equivalent qualification / experience. Rotating Equipment experience is highly desirable.
• Good technical knowledge of similar products and the processes to manufacture them.
• Excellent interpersonal communication and written communication skills
• Very good project and documentation management skills
• You need to be highly responsive with a customer focused attitude and enjoy working in a fast paced environment
• Operating Excellence – demonstrates pride, passion and workmanship, always works safely and seeks to improve processes, develop skills and share knowledge
• Team Spirit – Ability to communicate and build productive relationships as a good team member, puts the needs and results of the team before his/her own self-interest.
• Good knowledge and experience of Microsoft Office products.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Howden more broadly, we would welcome your application and be eager to learn more about you. 

Our benefits...

This is a permanent position based at our office in Peterborough, including an early finish on Friday. Our range of fantastic benefits includes:

• A flexible, hybrid working environment
• Generous holiday entitlement package totalling 33 days annual leave
• Howden Pension Plan with a maximum employer contribution of 7% with Scottish Widows
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking
• Healthcare cash plan with Healthshield
• Group Life Assurance plan at 3x salary
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc 
• Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Chart is an equal opportunity employer...

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.