Technical Training Specialist

The Role

The Technical Training Specialist will be responsible for developing and delivering comprehensive training programs, catering to both internal teams and external clients. Your role will involve equipping our employees with the skills needed to excel in their roles and ensuring our clients maximise the value of our cutting-edge products. In addition to your training responsibilities, you will spearhead the creation of offers and oversee the handling of orders, taking a lead role in managing the financial aspects associated with our training services. 

Who are we...

Chart Industries is a leading global manufacturer of highly engineered equipment and solutions serving multiple applications in the Energy, Industrial and Industrial Gas end markets. In March 2023 Chart Industries acquired the Howden Group, and the combined group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world via our Nexus of Clean™ strategy. 

The combination of Chart and Howden furthers our global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few. Together with customer-focused service solutions including extensive service network and market leading digital diagnostics, we support our customer through the complete lifecycle of their assets.   At Chart we have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers and the world tackling some of the planet's most pressing issues. 

During 2023 we formed our OneChart™ Aftermarket Europe organization and strategy by combining over 160 years of history and brands under one common team.  Our Aftermarket Academy Team was formed as part of this organization to design, deliver and evaluate technical training priorities for our Europe Aftermarket employees and customers, covering our company products manufactured and serviced from our Europe Region organisation. 

What will you do...

Accountabilities;

• Create customised training modules for external clients, ensuring they have a thorough understanding of our products and how to leverage them effectively. 
• Conduct in-house, on-site and virtual training sessions for both internal and external audiences.
• Take ownership of financial aspects related to training services, including budgeting, pricing strategies, and expense management. 
• Engage and work with third parties to provide external expertise that enhances our training solutions.
• Provide structured and on-going product training for colleagues including those in regional locations to support training and development within the Company.
• Ownership of the process for capability transfer of knowledge and skills that enable our regional colleagues to undertake activities on our behalf to the standard we require.
• Actively manage training on our products and services for our Apprentices.
• Work with each department to determine requirements and create internal training plans appropriate for the colleagues within those departments.
• Work closely with other AFM Academy team members on the delivery of training solutions.
• Responsibility for an in-house training centre

What do you bring...

An ideal candidate would likely have the following experience…

• A customer focused attitude is essential, you need to be highly responsive and enjoy working in a fast-paced environment.
• Excellent interpersonal communication and written skills.
• Confident in presenting technical topics and the ability to share knowledge.
• Passionate about learning and development of people.
• Engineering Degree or equivalent. Previous experience of preparation and delivering training of rotating equipment preferred but not essential
• Good technical knowledge of steam turbines, gearboxes or similar products.
• Knowledge of reciprocating compressors.
• An aptitude for sales and business development.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Howden more broadly, we would welcome your application and be eager to learn more about you. 

Our benefits...

This is a permanent position based at our office in Peterborough, including an early finish on Friday. Our range of fantastic benefits includes:

• A flexible, hybrid working environment with some regular time working from home
• Generous holiday entitlement package totalling 33 days annual leave
• Howden Pension Plan with a maximum employer contribution of 7% with Scottish Widows
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking
• Healthcare cash plan with Healthshield
• Group Life Assurance plan at 3x salary
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc 
• Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Travel

This can be considered a hybrid role with the successful candidate being based at our Peterborough facility with some regular time working from home. There is a requirement for approximately 10% to 20% travel in the UK and overseas to deliver training

Chart is an equal opportunity employer...

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.