Field Service Engineer

The Role

As a Field Service Engineer, it will be your responsibility to represent Howden worldwide and collaborate with our diverse pool of clients to provide technical assistance during overhaul, repair, maintenance, fault finding, installation and commissioning of reciprocating gas compressors. You will also provide a full engineering service support for our customers and develop and manage exceptional customer relationships through excellence in terms of technical capability and through personal interaction with customers. This an international role and will require you to travel abroad and offshore when required.

Who are we?

CPI, part of the Howden group, is an international manufacturing and service company focused on providing the best aftermarket solutions for the compression industry. With a history of more than 120 years of combined business experience, CPI traditionally focused on being a solutions provider for difficult applications in the reciprocating compression industry by using the highest quality proprietary materials designed by CPI. Today CPI has evolved to bring an even broader scope of capability such as revamps and modernisation for the whole compressor package by harnessing our OEM expertise within Howden.  

What will you do?

• Carryout all aspects of reciprocating compressor service and maintenance including all ancillary equipment at customer sites in the UK, offshore and abroad. This will involve working on routine jobs individually or on more complicated projects as leader of a team.
• Identify tooling and spares requirements
• Keep accurate records of times worked and submit a signed timesheet on a weekly basis.
• Works Closely and Communicates with; sales department, purchasing, other CPI divisions.
• Identifies opportunities for emergent work and liaises with sales to ensure that CPI make the most of any on site outage feedback/intelligence or emergent work opportunities
• Works to achieve specific objectives set by Field Service Manager
• Available to travel to customer sites to join teams and/or troubleshoot problems as required
• Ensuring compliance with the rules and regulations relating to Health, Safety and the Environment
• Attend safety meetings where required. Complete accident report forms as and when required
• Conduct accident investigations as and when required.

What do you bring?

An ideal candidate would likely have the following profile;

• Knowledge of site maintenance and repair of Reciprocating Compressors
• Develop and manage good customer relationships through the provision of professional customer management
• Demonstrable experience and a strong focus on health and safety
• Ability to supervise others on site during maintenance and commissioning activities
• Ability to work as part of a team or as an individual
• Experienced working on international assignments including where English is not the main language
• Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to site reports, time sheets and completing monthly expenses.
• Qualifications in Mechanical Engineering/Maintenance

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Howden more broadly, we would welcome your application and be eager to learn more about you. 

Our Benefits Package

• Generous holiday entitlement package totalling 33 days annual leave 
• Howden Pension Plan with a maximum employer contribution of 7%
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking 
• Healthcare cash plan 
• Group Life Assurance plan at 3x salary
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing 
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc  
• Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Chart is an equal opportunities employer

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.